BlinkFin AI

Privacy Policy

Last updated: March 12, 2025

1. Introduction

BlinkFin ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform, website, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

When you register for an account, we may collect:

  • Contact information (such as name, email address, phone number)
  • Authentication information (such as password, security questions)
  • Financial information (such as wallet addresses, transaction history)
  • Identity verification information (such as government ID, proof of address) as required by applicable regulations

Usage Information

We automatically collect certain information about your device and how you interact with our Services, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage patterns (such as pages visited, time spent on pages, links clicked)
  • Trading activity (such as assets traded, order history, portfolio performance)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Personalize your experience and deliver content and product offerings relevant to your interests
  • Provide AI-powered trading insights and recommendations
  • Comply with legal and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations
  • Detect, prevent, and address technical issues, fraud, or other illegal activities
  • Communicate with you about updates, security alerts, and support
  • Analyze usage patterns to improve our Services

4. How We Share Your Information

We may share your information in the following circumstances:

  • With service providers who perform services on our behalf (such as payment processors, cloud service providers, and analytics providers)
  • With financial institutions and blockchain networks necessary to process your transactions
  • To comply with legal obligations, such as responding to court orders, subpoenas, or other legal processes
  • To protect our rights, property, or safety, or that of our users or others
  • In connection with a business transaction such as a merger, acquisition, or sale of assets
  • With your consent or at your direction

We do not sell your personal information to third parties for their marketing purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at support@blinkfin.ai. We will respond to your request in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will take appropriate safeguards to ensure that your information receives an adequate level of protection in the countries to which it is transferred.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

If you believe that we might have any information from or about a child under 18, please contact us at support@blinkfin.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including to:

  • Keep you logged in to our Services
  • Understand how you use our Services
  • Remember your preferences
  • Improve your experience
  • Measure the effectiveness of our marketing campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

11. Third-Party Links

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by BlinkFin. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to which we are subject
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

support@blinkfin.ai

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.